UNCLESOON'S BLOG

윈도우 PC(Windows 10)에서 시놀로지 나스(Synology 7.1.1)로 내부망에서 SMB 접속 시, 이유 없이 속도가 저하되는 문제에 대한 원인과 해결 방법을 설명하겠습니다. 

마이크로소프트가 최근 보안상의 이유로 익스플로러 IE 지원을 중단하면서 익스플로러를 실행하면 자동으로 마이크로소프트 엣지 Microsoft Edge 브라우저로 강제 자동 전환 및 실행되도록 설정을 바꾸었습니다.

I want to introduce how a network feature including call back ruins our users’ experience today. I bet you may have more than one feature in your product at least, and you may be missing something to make users frustrated. That means your UX is able to be bad somewhere.    1. Prologue These days we can see lots of convenience features in the product like autocomplete, so you don’t need to type the full text keyword. This kind of feature makes it easier to do users’ tasks and also gives an advantage of data regulation.  By the way, when you consider the feature, please check this one.  2. Case 2.1. Successful user scenario Here is a simple case about autocomplete when you enter the keyword in the text field. Mostly it is used for the data of location that can be regulated. When you type the keyword in the first step as below, Text fields in the page You can see the keyword suggestion with the autocomplete feature like this.   Autocomplete in the ...

I have encountered situations to solve problems that didn’t seem like UX problems. Furthermore, the directions were sometimes wrong to UX, and I struggled to explain what it was wrong. I want to introduce how I approach situations after many trials and errors. 1. Prologue When we talked about solving the problem in the project as a UX designer, that was not always clear or simple for me. The big question in my mind was, ‘How come the process of solving the problem is not not simple as a UX designer?’ I wanted to think about the reason for this, and thought about how I can approach the process clearer.  2. What is the UX problem? We may encounter problems not really related to the UX in the project.  For example, let’s think about a mission to increase the user traffic or more income from the product. Is this a UX problem or not? When we are pushed into the situation, there may not be a way out from that kind of mission. Nevertheless, we may have to design the product to...

When I talked about Persona analysis and User journey map, I felt tired of thinking of the goal from this work to the design process in the final stage. I can understand why we need this process to understand our potential users and their needs. However, I am just wondering what is related to the design process for high fidelity design or working prototype from these. 1. Prologue I love to listen to the VOC, the voice of customers, which is kind of raw needs, and also like to guess what they need when they use the product.  Persona analysis and user journey map show what users’ characters are and how they use the product, when we design the product at the very early stage, I could understand why we need this process, but I still have a practical question. ‘What is related to the product design in the final stage from this output?, and how can I approach this process more quantitatively, practically, or scientifically for the design process in the final sta...